ITIL Certification Courses

An ITIL certification stands for Information Technology Infrastructure Library certification. It is a globally recognised certification designed to help you understand the processes, best practices, and ITIL 4 methodologies for managing IT services effectively.

The certification focuses on service management, including service design, transition, operation, and continuous service improvement.

Professionals who have earned an ITIL certification are highly skilled in managing IT services, reducing downtime, improving efficiency, and providing value to business organisations.

Whether you are a beginner in the IT field or an experienced professional, earning an ITIL certification can help you stand out in the job market and increase your earning potential.

ITIL offers different specialist topics that you can become certified in, to show your expertise in the ITIL framework.

The different options include:

• ITIL 4 Foundation Level (we offer this both as an ITIL 4 Foundation Online course and ITIL 4 Foundation Virtual Classroom training course )
• ITIL Service Operations
• ITIL 4 Practice Manager (PM)
• ITIL 4 Managing Professional (MP)
• ITIL 4 Strategic Leader (SL)
• ITIL 4 Extension Modules

Most people would start at the ITIL 4 Foundation level training and then continue to progress onto more specialist areas as required. Overall, ITIL training courses demonstrate a understanding and knowledge of ITIL practices that you can use to boost your career development and improve your employability in this field.

The ITIL 4 Foundation certification aims to develop a fundamental understanding of IT service management concepts, terminology, and principles. This includes gaining extensive knowledge about ITIL practices and applying them effectively in real-world scenarios.

Topics generally include:

• ITIL Service Management principles
• The ITIL service lifecycle
• Critical concepts of service management
• Service strategy, design, transition, operation, and continual service improvement
• Processes, functions, and roles in ITIL
• Service management best practices
• ITIL terminology and vocabulary

The ITIL 4 Foundation certification is a comprehensive guide for individuals looking to enhance their IT service management skills.

Yes, you can take accredited training courses to get certified in ITIL, and there are handbooks available also, to support and supplement your learning. These specific courses will provide you with the in-depth knowledge and skills required to pass your certification exam where applicable.

Our ITIL courses and manuals will cover everything from service management to IT asset management and beyond, allowing you to implement ITIL practices confidently within your organisation.

The ITIL courses and manuals we provide here at e-Careers include:

• ITIL 4 Foundation course
• ITIL continual service improvement training course
• ITIL service design manual
• ITIL service operational manual
• ITIL service operations

An ITIL master or ITIL strategic leader certification demonstrates an in-depth understanding of IT service management and a solid ability to lead and manage teams. Those who achieve ITIL certification can enhance their skills and knowledge in service design, transition, and operation, allowing them to build efficient service delivery models.

This service management framework is particularly beneficial for a service provider and service management leader, allowing them to ensure high-quality service delivery and customer satisfaction.

To become an ITIL specialist or master, you must take ITIL exams. The ITIL (Information Technology Infrastructure Library) framework is widely used in managing IT services, and qualifying proves your knowledge and expertise in this area.

Passing an ITIL exam demonstrates your ability to apply ITIL concepts to real-world scenarios and is highly valued by employers. With the rise in demand for ITIL professionals, it's no wonder that many are pursuing this certification.

• 40 multiple-choice questions.
• 26 marks or above needed to pass (65%).
• 60 minutes duration.

If you want to study ITIL training courses, accredited training organisations (or accredited training organizations if you're based in the US), like e-Careers, can help you get started. Our organisation works alongside AXELOS (the developers behind ITIL) to offer ITIL training courses based on their syllabus and framework, which means you can be sure you're receiving high-quality training that meets their standards. So, whether you're seeking to improve your ITIL knowledge for personal or professional reasons, various training options are available.

ITIL 4 certification is globally recognised, making it a valuable asset to any managing professional looking to advance their career. This course will provide you with the knowledge and skills to manage complex IT environments efficiently and effectively.

With an ITIL certification, you can demonstrate proficiency in managing IT services while adhering to international best practices, making ITIL certification training an essential step in the right direction if you're an IT professional looking to enhance your knowledge and skills.

Depending on your chosen study method, you can complete your ITIL 4 Foundation training and become ITIL-certified in as little as 2 days of training (not including any exam preparation). Our eLearning study method gives you 6 months of course access to your materials, so you can take your studies slower or work it around your other commitments.

Typically, it takes only a few weeks of dedicated studying and preparation to obtain the Foundation certification.

After completing the Foundation level of ITIL, you can choose to take on more advance certificates, working your way up to ITIL Master.